Thursday, November 14, 2013
Keep those calls coming
We get lots of telephone calls here at The South Reporter – and that’s a good thing.
Some complain. Some praise. Some ask questions – about everything – not just newspaper-related matters.
Last week a kind lady called about purchasing a subscription to the newspaper.
She lived in the Byhalia area of Marshall County, near the Tennessee line.
She had received her weekly Pigeon Roost News (our sister product which is mailed to 8,800 households in that area of the county) and wanted to inquire about a subscription to The South Reporter.
First, she complimented us on a photo on the front of last week’s Pigeon Roost News. It featured the Byhalia football team in prayer before a recent football game.
She called it a wonderful photo. We thought it was, too.
The picture was taken by a non-staff photographer who helps us out occasionally – DeMill Dixon.
Then she said she loved the Pigeon Roost News, but she wanted to get all the news from all the county. She bought a year’s subscription to The South Reporter, too.
It was a good call and a good conversation. Thanks!
We appreciate our many readers and we appreciate the positive feedback.
But we also appreciate the complaints and the suggestions, too.
We get a lot of calls because something someone submitted to the newspaper did not get into the newspaper that particular week.
Everyone’s submitted article or photos are important to them personally, and we understand that.
Unfortunately, we can’t get everything in every week.
We only have a certain number of pages, based on the amount of advertising, and we have to hold certain things until a later newspaper.
One of things we get calls about the most is our calendar of events. The activities which come up first are at the top of the list, and sometimes those scheduled later get left off the calendar due to space. It’s a free service, by the way.
We get calls from people saying they want to put an article in the paper – when actually it’s a paid advertisement.
We get calls from people saying they want to put an advertisement in the paper – when actually it’s a news article.
We get calls from people wanting to know where our office is located, mostly new folks in the county. It’s at 157 South Center Street in Holly Springs – has been for many, many, many years – directly south of the courthouse.
We get lots of calls from people wanting to “squeeze something into” the newspaper after our deadlines. We try to accommodate, but we’re not always able.
Deadline for the Pigeon Roost News is, at the latest, Monday at 10 a.m. Deadline for The South Reporter is Monday at 5 p.m. And the one we get calls about the most – classified advertising deadline (for both papers) is Monday at 10 a.m.
We get lots of calls from folks who think we’re an actually telephone directory. That’s fine, too.
We’re the newspaper and we’re supposed to know everything, right?
We get a lot of calls from people who are actually trying to reach the Marshall County Health Department. The number there is 252-4621. Ours is 252-4261.
Keep the phone ringing. That’s why we’re here.
News: (662) 252-4261 or email@example.com
Fax: (662) 252-3388
Questions, comments, corrections: firstname.lastname@example.org
The South Reporter
P.O. Box 278
Holly Springs, MS 38635
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