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Remote meter reading coming By SUE WATSON Staff Writer  | Photo by Sue Watson
Billy
Mack Kinard heads up the team at HSUD that is installing the automatic
meter readers to replace the old meters that are now read manually. |
The
Holly Springs Utility Department got the nod at the May 15 board of
aldermen meeting to complete installation of automatic meter readers
over the electricity side of the utility. The
board approved $1.325 million in bonds to finish purchasing and
installing the meters over the system to residential and business
customers. The Automatic Meter Reading (AMR)
system helps increase operational efficiency, improve customer service,
reduce the cost of collecting data, and is useful to help customers
understand their electricity consumption, according to D. Miller,
office manager at HSUD. AMR remotely collects
consumption data from the customer’s utility meter using a number of
technologies such as telephone, radio frequencies, and power-line.
Eventually, the water and gas meters can be modified to transmit
consumption data to the AMR devices, but that is further down the road,
according to Billy Mack Kinard, who is heading up HSUD’s program to
install the new automatic meter reading system. HSUD already has the
software to read AMR meters remotely, Miller said, and is using that
technology to read and monitor usage for customers whose old meters
have been replaced. Miller said the AMR meter for
residential and commercial customers can be read daily to help the
customer pinpoint exactly when a high usage of electricity started. “These
AMR meters are especially helpful when a customer has a question about
a high bill,” Miller said. “We can pinpoint higher usage days or
perhaps a period where high usage begins. For example, if a customer’s
water heater or heat pump is malfunctioning, the customer may not
immediately realize that there is a problem. “By being able to review usage on an account, we can help our customers identify these types of issues and resolve them.” Kinard
said, “When a customer understands what he did to increase this power
consumption, it can be corrected and a customer has more control over
his power usage. Eventually customers may be able to look at their
daily electricity usage.” Kinard estimates that AMRs will replace all old meters in three to five years. The job could be completed sooner, he said. “This
system will allow our operations to be more efficient, billing to be
more accurate, and will also provide our customer service employees
access to more efficient information,” Kinard said. “It will also allow
us to expedite our power outage response time. “In
addition to these previously mentioned benefits, we will also be able
to reduce cost for manpower and fuel, which will allow us to lower our
carbon emissions by reducing the number of times a customer-service
truck visits a location.” The ultimate goal of installing the AMR system is to better serve our customers, Kinard said. HSUD general manager Don Hollingsworth is pleased with the progress in switching out old meters for the digital ones. “When
we hired Billy, he came on board and took the ‘bull by the horn’ and is
working to implement these meters,” Hollingsworth said. “As with
anything new, the problem we are facing today with the new meters is we
have to store all the data. We had one reading a month for the last 60
years to store. Now the meter is read every 15 minutes, or 2,880 times
a month. Therefore, we are reviewing different meter data management
programs to handle and store all the data.” Water expansion bids In
other action, bids were opened on the construction of a well, water
tower, water storage tank, and expansion of the water system all
included in the Highway 4 water project. Bids included: Contract A - water supply well Donald Smith Inc., Shannon - $382,134 Parks and Parks Well Service, Houston - $330,300 Layne Christenson Co., Memphis - $264,400 Contract B - elevated tank Phoenix Fabricators and Erectors, Avon, Ill., $646,917 MaGuire Iron Inc., Sioux Falls, S.D. - $798,000 Caldwell Tanks Inc., Louisville, Ky. - $626,700 Contract C - ground storage tank Caldwell Tanks - $218,000 Southeastern Tank Inc., Lebanon, Tenn. - $140,068.60 Contract D - water system improvements, extensions Brocato Construction, Batesville - $1,157,616.60 J Beard Construction, Richmond, MS. - $1,105,414 R Jones Underground Inc., Henderson, Tenn. - $1,165,596.16 Delta Constructors Inc., Jackson - $1,093,347 J-Mar Construction Co., Oxford - $1,357,739.75 Cleveland Construction Co., Hernando - $948,302.60 Mark Johnson Construction LLC, La. - $1,078,600 The board voted to take all bids under advisement.
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