Citizens complain about flooding, high utility bills By SUE WATSON Staff Writer  | Photo by Sue Watson
Vanessa James voices concern about her high utility bill. |
Several
citizens spoke before the Holly Springs Board of Aldermen at the
September 6 meeting about long-standing concerns they have with the
city. Edythe Taylor and Leontyne Thompson aired
their concerns about water backing up into or flooding their yards
after heavy storms. Thompson, a resident of West Valley Avenue, said water backs up in her yard when it rains. “You
have not answered the question about the water problem in the city,”
she said. “We need to solve this problem of water when it rains and all
backs up in my yard.” Mayor Andre’ DeBerry
answered that the city has 15 drainage problems rolled into one
$600,000 project. He said the plan has assessed her water problem and
Taylor’s. The project must go before the 2012 legislative session as a
local and private bill, he said. Taylor said she
was told her problem was not termite damage to her home but water rot
in her house boards. She said there are no gutters in the street to
carry the water away. “If you all would just
consider the problem I’m having,” she said. “We don’t have (curb)
gutters to catch the water; my yard is the gutter. I’ve been presenting
this to the board for 10 years. It’s the city’s water; it’s not mine
and I’m tired of it.” Next up was Geraldine
Sickler, who said she cannot afford to pay her electricity bill, with
one bill over $800 dollars. She said half her last payment of $300 was
a payment on an overdue bill. “My problem is I cannot afford my bill,” she said. Her electricity had been turned off for three or four days in the last week of August because of delinquent bills, she said. She
has sought assistance and advice in how to lower her bill, she said,
adding that she lives on a limited income and has quite a few medical
problems. Sickler said she also came before the
board about her bill because she knows there are others out there in a
similar or worse situation. “What will people
do?” she asked. “This is a good place. Will we be like Memphis where
people are found dead in their homes (from heat)?” Utility
department manager Don Hollingsworth said power is cut off only when a
utility bill becomes 60 to 90 days past due because “we are so far
behind in working cutoff orders.” The monthly
bill is due 15 days after it comes due, he said, but in actual
practice, a customer usually won’t be turned off for lack of payment
until maybe 30 days. “We’re talking about bills –
$2,000 – from last year (in Sickler’s case),” he said. “You divide that
by 12 months and pay $155 a month plus your current bill. We’re not
running a social service.” Hollingsworth said in actual practice HSUD is disconnecting service at 60 to 90 days past due. DeBerry
said he thinks Sickler makes a valid point, that there is only so much
a person can receive from social services. He has in mind working with
local churches to develop a fund so the city does not get into cut-offs
and reconnects. “There are some things a
government can do and some things a religious community is duty-bound
to do,” he said. “If we proclaim to be followers of Christ, we need to
step up. She’s not asking for free electricity.” Next
up was Vanessa James, who has a duplex on Martin Luther King Drive –
one side of which is operated as a beauty salon. James’ electricity
bill had gone from about $350 a month for both sides of the duplex to
$800 to $900 before the utility department finally investigated where
her power was going and found a neighbor was stealing electricity. Her
neighbor was arrested and charged with theft of utilities, then was
charged again afterward for the theft of electricity of a church next
door, she said. She said even though someone was arrested and charged
with theft of utilities, she still has to pay the bill. She thinks the utility department should be investigated. “We are not looking for a handout,” she said. “Nothing has changed in our house (no extra use of power).” James
asked what process should she use to try to file an official complaint
with the city. She asked the mayor to advertise in the paper that
complaints of thefts of utilities are taking place in the city. DeBerry said anyone in the community has the right to file a complaint, but he will not advertise. “I’m afraid my office will be bombarded (with complaints),” he said. “It needs to be bombarded,” James said. After
the meeting, Hollingsworth clarified that the theft of utilities near
James’ duplex was actually a theft through a hookup to the outdoor
light fixture near the duplex. Customers pay a flat rate for night
lights and that theft of power would not have been metered to her
duplex. He said the electricity that was stolen
did not pass through James’ meter. The theft of electricity from the
church, however, did pass through the church’s meter. Hollingsworth
said a person who is a victim of electricity theft will definitely not
have to pay for the stolen power. James said in
an interview after the meeting that she thought the theft could have
been from her house service because she thought she saw some dirt
disturbed there. She also requested and received an energy audit from
TVA and was given some suggestions of how to conserve electricity, she
said. The Holly Springs Board of Aldermen approved a write-off of $219,500 in uncollectible electricity bills in July this year. Tim
Weston, general manager of the Tennessee Valley Authority’s Mississippi
District, said there are three ways that TVA can look at delinquent
power bills. “TVA is the regulator so we require
Holly Springs Utility Department to follow the rules and regulations
that TVA approves,” Weston said. All power distributors and cooperatives must implement rules and regulations, he said. “One
principal thing we do as a regulator is we ask (in some cases, tell)
distributors they have to treat everyone the same. They have to pay
their bills,” Weston said. “They need to require people to pay their
electric bill and that would include a disconnect (of service on
delinquent bills).” Weston said TVA realizes and is sensitive to the fact that the world is in tough economic times. “But at the end of the day, the utility has to follow the rules and regulations,” he said.” It
is unfair to paying customers to pay their own bills and then be
required through higher rates imposed due to non-paying customers, to
pay uncollected bills, he said. “From a regulatory standpoint, we approve and require Holly Springs to follow policies and procedures,” he said. Weston said TVA requires a distributor to pay for all power that is used. “TVA
does not forgive a write-off, so the distributor has to pay for it,” he
said. “It is TVA’s responsibility to work with mayors and boards to
make sure they are following the rules.” In other business, the board of aldermen: •
discussed the board’s order to allow the Potts Camp home football games
to be played on the field at Sam Coopwood Park. Mayor DeBerry said he
informed the principal at Potts Camp High School that there would be no
charge for the use of the field and that the scoreboard clock was not
working properly. “She chose to move the (September 1) game to H.W. Byers,” the mayor said. Alderman
Harvey Payne read portions of a letter from the Potts Camp principal,
whom he said appeared to be unhappy. She stated someone in the
recreation department told a school representative that the city
requested part of the money from ticket sales. The mayor replied that the allegations that someone had said the city would have to have a gate fee was hearsay. •
received a report from the information technology department. Director
of IT, Ken Robinson said there are two courses open for the fall – a
medical coding course and carpentry. But the carpentry course was
deleted in order not to duplicate the carpentry program at Holly
Springs High School, he said. • passed a motion for a resolution for $2,181,450 in revenue development bonds for the Highway 4 water project. • passed a motion for a hearing on the cleanup of a dilapidated home. •
approved a request from Shepherd Technical College on Austin Peay
Highway in Memphis, Tenn., to play Southeast Texas Tech on the football
field at Sam Coopwood Park on October 1 at 2 p.m. |