| Meetings must focus on goals By SUE WATSON Staff Writer  | Photo by Sue Watson
| Successful meetings Rod Childers participates in the recent Leadership Marshall session. |
Members
of the 2009 Leadership Marshall Class heard from Sheila Brooks with the
Tennessee Valley Authority in May about how to make meetings work. The
module was first up on a day packed with information that included
business development, managing conflict and Main Street development. A
specialist in economic development and strategic training and
leadership education, Brooks is a graduate of 2004 Leadership
Chattanooga. The module was launched by asking class members about meetings recently attended. The purposes for the meetings varied. When
the goals of a meeting are not realized, it makes meetings difficult,
said Brooks. Therefore, there are certain rules and guidelines for
holding meetings. Well-managed meetings involve
the participants, communicate values, and help achieve goals. No agenda
meetings get nothing done and usually end up in individuals airing
their grievances, Brooks said. She recommended
for reading, “Masterful Meetings,” by Michael Wilkinson. The book lays
out how to get work done before the meeting, which includes setting the
time and place and agenda and getting the notices out to participants. Nuts
and bolts of a fruitful meeting include circulating a written agenda
before the meeting. Stakeholders should be invited, plus persons
important in planning the process and those expected to get the work
done. Ground rules are established at the first
meeting and include – such as no side conversations, be on time, one
person talks at a time, sharing the air time and sticking to the issues
at hand. Successful meetings include keeping written records that validate the meeting, the progress and provide for accountability. A
meeting facilitator’s role is to keep the meeting on topic and the
agenda moving, supporting the ground rules, letting everyone speak,
keeping track of the time, and reaching consensus. Meetings
that don’t go well usually lack a good plan, have no agenda, lack
ground rules, and result in nothing getting accomplished, frustration,
or conflicts between people. Mandatory meetings where people are not
invested in the goals or who are not included in the discussion are
usually not productive, especially if the stakeholders are not at the
meeting. “Sometimes it is best not to hold a meeting,” said Brooks. Communication in writing or person-to-person may be all that is needed to get a problem solved, she said. After these points, the leadership class worked on their community action projects. One
group is developing a project to help make Byhalia beautiful and the
other group is working on a youth leadership project involving the
schools.
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